Owl Knit Beanie

We want you to be completely satisfied with your purchase from our site. If for any reason you are not, we offer returns and exchanges within 30 days of delivery. To be eligible for a return or exchange, your item must be unused, unwashed, and in the same condition that you received it, with all tags still attached.

To initiate a return or exchange, please contact our customer service team by email at [insert email address here] with your order number and reason for return. We will provide you with a return shipping label and instructions on how to return your item.

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Once we receive your return, we will inspect it to ensure it meets our return policy criteria. If your item is approved for a refund, we will process your refund within 7-10 business days. If you are exchanging your item, we will ship out your new item within 2-3 business days of receiving your return.

Please note that shipping costs are non-refundable and you will be responsible for paying for your own return shipping costs. If you are exchanging an item, we will cover the cost of shipping your new item to you.

We offer standard shipping within the United States and internationally. Shipping rates and delivery times may vary based on your location and the size of your order. You will be provided with a tracking number once your order has shipped.

For domestic orders, please allow 2-3 business days for processing and 5-7 business days for shipping. For international orders, please allow 2-3 business days for processing and 10-14 business days for shipping.

Please note that we are not responsible for any customs or import duties that may be imposed by your country.